@meta
  v: 1
  route: /support/
  generated: 2026-11-02T00:14:06Z
  ttl: 1d

@intent
  purpose: "Support for Krux: the help inbox, how to leave the waitlist, and the pages written for AI agents helping a human"
  audience: visitor, waitlist-member, ai-agent
  capability: contact, leave-waitlist, read-procedure

@state
  product: Krux
  page: Krux support
  status: "private beta, waitlist open"
  support_email: help@myagents.email
  inbox: agent-triaged inbox shared by every Titanium product
  confirmation_from: krux@krux.sh
  confirmation_rule: one email on the first signup only; a second signup sends nothing and answers queued: already
  leave_waitlist: "reply remove to any Krux email, or write to help@myagents.email"
  channels[3]{name,how}:
    Email,write to help@myagents.email
    Leave the waitlist,"reply remove to any Krux email, or write to help@myagents.email"
    Agent procedure,read /support/agent.md and draft for the human to send
  agent_pages[2]{name,path}:
    Index,/support/llms.txt
    Procedure,/support/agent.md
  diagnose_first[3]:
    - Signup: the form posts to /api/waitlist and answers queued new or already; already means no second email
    - "No confirmation email: check spam for a message from krux@krux.sh, sent once on the first signup only"
    - "Leaving the list: reply remove to the confirmation, or write to help@myagents.email with the address"
  message_should_include[2]:
    - "the address used, the time of the signup with timezone, and what the page showed"
    - start with Drafted with an AI agent so the inbox routes it
  producer: Titanium Computing

@actions
  - id: email_support
    method: GET
    href: mailto:help@myagents.email
  - id: read_support_index
    method: GET
    href: /support/llms.txt
  - id: read_agent_procedure
    method: GET
    href: /support/agent.md
  - id: join_waitlist
    method: POST
    href: /api/waitlist
    content_type: application/json
    inputs[2]{name,type,required}:
      email,email,true
      source,string,false
  - id: view_human
    method: GET
    href: /support/

@context
  > Krux is in private beta. Almost every question is about the waitlist, and one inbox answers all of them.
  > Support for Krux: the help inbox, how to leave the waitlist, and the pages written for AI agents helping a human.
  > Krux is the window onto Kraken OS; built by Titanium Computing.

@nav
  self: /support.agent
  parents: [/.agent]
  peers: []